Terms & Conditions | Privacy Policy

This Privacy Policy describes how MONOPACK SOLUTIONS LLC (“Monopack,” “we,” “us,” and/or “our”) handle personal data we collect online (e.g., through our websites) and offline (e.g., through customer support channels, our retail locations, and in-person promotional activities) (collectively, the “Services”). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data and the choices that are available to you with respect to our handling of your data.

By accessing the Services on any computer, mobile phone, tablet, or other devices, making a purchase from our website www.sefolife.com, you agree to the terms of this Privacy Policy. If you do not agree to the Privacy Policy, please do not use the Services.

We may modify this Privacy Policy at any time and will post the current version on this website with the date the Privacy Policy was last revised. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.  

INFORMATION WE COLLECT DIRECTLY FROM YOU

We collect the information you provide directly to us, such as when you open an account, place an order, ask to receive emails or interact with us on social media. This personal data may include:

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Account information, such as your username and password;
  • Billing information, such as credit card details and billing address;
  • Optional information you may choose to provide, such as your date of birth, gender, social handles, and color preferences;
  • Any other information you choose to provide; and
  • Products you purchase or express interest in.

 

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Fulfil and manage purchases, orders, payments, and other transactions related to the Services;
  • Communicate with you about our Services, including to message you about your account or order, telling you about products, coupons, promotions, or other Services that may be of interest to you, or notify you of updates to the Services;
  • Respond to your requests, inquiries, comments, and suggestions;
  • Facilitate your engagement with the Services, including to enable you to create and manage your account, post comments and reviews, and engage in user-to-user interaction;
  • Offer contests, sweepstakes, or other promotions;
  • Personalize the advertisements you see and your use of the Services by generating a profile based on your preferences, interests, and purchasing and browsing histories;
  • Monitor and analyze usage and trends to improve your experience using the Services, including repairing any errors affecting the functionality of our Services;
  • Conduct or administer surveys and other market research, including requesting feedback and contacting you about your use of the Services;
  • Perform other business activities as needed;
  • Comply with our legal obligations, including your rights recognized by law or regulatory requirements; and
  • Protect against, identify, investigate, and respond to fraud or other illegal activity.

 

HOW WE SHARE YOUR INFORMATION

  • With service providers that perform services on our behalfs, such as those that provide shipment and payment services, customer service, and marketing or technical support;
  • With select partners as a part of co-sponsored promotions;
  • To comply with a legal or regulatory obligation, protect and defend Monopack’s rights or property, protect the safety of our customers and Services users or the public, and protect against legal liability;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
  • Between and among Monopack Solutions LLP current and future parents, subsidiaries, affiliates, and other companies under common control and ownership.